Domain contact details include the name, address, phone number, and email of the person or organisation responsible for the domain. These details are grouped into four contact types: Registrant (domain owner), Administrative, Technical, and Billing.
The information you provide during account signup is applied to all four contact types by default.
Why is it important to keep your domain contact details updated?
Accurate domain contact details are required for managing renewals, verifying domain ownership, and completing domain transfers. Keeping your information up to date also ensures that you receive important notifications, such as renewal reminders and verification emails.
How to update your domain contact details
To update your contact details, log in to your account.
Follow these steps to log in to your account:
1. Open your browser and navigate to the website or platform where you purchased your domain
2. Locate and click the Login button, typically found in the top-right corner or in the menu
3. Enter your email address (used for registration) and password
4. Click Log in or Sign in (depending on the platform)
5. Once logged in, click Account or My Account (depending on the platform), usually in the top-right corner or in the menu
You have successfully logged in.
Follow these steps to update your domain contact details:
1. Find your domain under Your domains and click the Manage button (you can also search for your domain using the Search icon)
2. Under the Overview tab, scroll to the Contact details section
3. Click the gear icon next to Contact details
4. Update the details as needed for each contact type: Registrant, Administrative, Technical, and Billing
Note: To use the same contact details for all contact types, select the checkbox:
Use the same details for Registrant, Administrative, Technical & Billing details
5. Click Save
6. A verification email will be sent to the current Email under the Registrant contact type
Note: If you update your email address, two separate verification emails will be sent — one to your current email and one to your new email. You need to click the verification link in both emails for the update to go through.
7. Open the email and click Verify Contact Change. Once verified, your domain contact details will be updated within 10 minutes