We accept credit and debit cards as the primary payment methods. Payments are processed securely through Stripe, a trusted payment gateway that keeps your details encrypted and protected.
What to check before removing a payment method
Before removing a saved payment method, check the following:
Auto-Renew settings: If Auto-Renew is enabled for any of your domains, you must disable Auto-Renew before removing your only saved payment method.
Active subscriptions: If you have active services like Privacy Protection or Titan email, at least one valid payment method must remain on file to avoid service interruptions.
For detailed steps, refer to our guide on How to Disable Auto-Renew.
How to remove a payment method
To remove a payment method, log in to your account.
Follow these steps to log in to your account:
1. Open your browser and navigate to the website or platform where you purchased your domain
2. Locate and click the Login button, typically found in the top-right corner or in the menu
3. Enter your email address (used for registration) and password
4. Click Log in or Sign in (depending on the platform)
5. Once logged in, click Account or My Account (depending on the platform), usually in the top-right corner or in the menu
You have successfully logged in.
Follow these steps to remove a saved card from your account:
1. Log in to your account
2. Click Account in the top right corner
3. Select Billing & Payments
4. Under the Your saved cards section, find the card you want to remove
5. Click the edit icon on the saved card
6. In the Edit card pop-up, click Delete card
7. In the Delete card pop-up, click Delete card again to confirm
Note: If the card you’re trying to delete is your default payment method for upcoming payments, you must either:
Add another card to replace it
Cancel all active services linked to the card (e.g., Domain auto-renewal, Privacy Protection, or email services)
Once you cancel all active services, you can follow the steps in the ‘How to remove a payment method’ section again to delete your card.