What to check before removing a payment method
Before removing a saved payment method, check the following:
Auto-Renew settings: If Auto-Renew is enabled for any of your domains, you must disable Auto-Renew before removing your only saved payment method.
Active subscriptions: If you have active services like Privacy Protection or Titan email, at least one valid payment method must remain on file to avoid service interruptions.
For detailed steps, refer to our guide on How to Disable Auto-Renew.
How to remove a payment method
Follow these steps to remove a saved credit or debit card from your account:
1. Log in to your account
2. Click Account in the top right corner
3. Select Billing & Payments
4. Under the Your saved cards section, find the card you want to remove
5. Click the edit note icon on the saved card
6. In the Edit card pop-up, click Delete card
7. In the Delete card pop-up, click Delete card again to confirm
Note: If the card you’re trying to delete is your default payment method for upcoming payments, you must either:
Add another card to replace it
Cancel all active services linked to the card (e.g., Domain auto-renewal, Privacy Protection, or email services)
Once you cancel all active services, you can follow the steps in the ‘How to remove a payment method’ section above again to delete your card.