If the email account you want to delete is active, you need to delete it from the Titan Email Control Panel before removing it from your order.
How to delete an active Titan Email account
To delete an active Titan Email account, log in to your account.
Follow these steps to log in to your account:
1. Open your browser and navigate to the website or platform where you purchased your domain
2. Locate and click the Login button, typically found in the top-right corner or in the menu
3. Enter your email address (used for registration) and password
4. Click Log in or Sign in (depending on the platform)
5. Once logged in, click Account or My Account (depending on the platform), usually in the top-right corner or in the menu
You have successfully logged in.
Follow these steps to delete an active Titan Email account:
1. Log in to your account
2. Find your domain under Your domains and click the Manage button (you can also search for your domain using the Search icon)
3. Click the Email tab
4. Click User management under the Email tab to open the Titan Email Control Panel
5. Click the Email Accounts tab
6. Find the active email account you want to delete
7. Click Delete Account
8. Click Confirm
Once the active email account is deleted, it will be marked as unused. To delete the unused account from your order, follow the steps in our article on How to Add or Delete Email Accounts in Titan Email.
Need more help with Titan Email?
1. Download the Titan Mobile App: Follow this guide from the Titan team to install the Titan Mobile App on your device.
2. Explore the Titan Help Center: Visit the Titan Email Help Center for detailed articles and guides on using Titan Email and its features.