To locate your Titan Email order, log in to your account.

1. Open your browser and navigate to the website or platform where you purchased your domain

2. Locate and click the Login button, typically found in the top-right corner or in the menu

3. Enter your email address (used for registration) and password

4. Click Log in or Sign in (depending on the platform)

5. Once logged in, click Account or My Account (depending on the platform), usually in the top-right corner or in the menu

You have successfully logged in.

1. Log in to your account

2. Find your domain under Your domains and click the Manage button (you can also search for your domain using the Search icon)

3. Click the Email tab

You will now see all the details about your Titan Email package, including the number of email accounts available and active.

1) Can I recover or get a backup of my deleted Titan emails?

Deleted emails in Titan Email are permanently removed and cannot be recovered. Backups are not stored. If you need help or have questions, visit the Titan Email Help Center.

2) I accidentally deleted my Titan Email account. Can I get my 90-day free trial back?

The 90-day free trial can’t be restored once your Titan Email account is deleted. A second free trial isn’t available for the same domain. To keep using Titan Email, you’ll need to upgrade to a paid plan.

3) How can I set my domain's MX and SPF records correctly to make my email work?

You don’t need to set these records manually. When you activate Titan Email, all required DNS records, including MX, SPF, and others, are added automatically. Allow up to 24 hours for DNS changes to fully propagate. After that, your Titan Email should start working as expected.

4) Is Titan Email encrypted?

Yes, Titan Email uses strong encryption and security measures to protect your account and data, including:

5) Is Titan Email similar to Gmail, or are there any differences?

Titan Email offers a similar experience to Gmail, with a modern inbox, calendar, contacts, and mobile apps for Android and iOS.

The key difference is that Titan Email is built specifically for business email on your own domain, such as [email protected], which helps you build trust and establish a professional brand identity.

When you buy a domain, you get a custom email address like [email protected] with a 3-month free trial of Titan Email. You’ll have full access to all business features during the trial, and you can cancel anytime or switch to another provider if you prefer.

6) Do I get a custom email when I buy a domain, or is it just a 3-month free trial?

When you buy a domain, you get a custom email address like [email protected] with a 3-month free trial of Titan Email. After the trial ends, you can subscribe to a paid plan to keep using your custom email. If you choose not to continue, your domain will remain active, and you’re free to select a different email provider.

7) How to Add or Reduce Users in Your Titan Email Plan

The free Titan Email trial plan includes 2 user accounts by default for 90 days.

When upgrading from the free trial to a paid plan, you cannot add or reduce the number of user accounts at the time of purchase.

Once you are on the paid plan, you’ll have the option to add or reduce the number of user accounts (seats) at the time of renewal.

Note: If you need to create or manage email accounts, refer to our article on How to Create Email Addresses in Titan Email.

1. Download the Titan Mobile App: Follow this guide from the Titan team to install the Titan Mobile App on your device.

2. Explore the Titan Help Center: Visit the Titan Email Help Center for detailed articles and guides on using Titan Email and its features.