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How to Log In to Your Account and Reset Your Password

How to Log In to Your Account and Reset Your Password

This article explains how to log in to your account and reset your password if you forget it and can’t access your account.

Updated over 2 months ago

How to log in to your account

Follow these steps to log in to your account:

1. Open your browser and navigate to the website or platform where you purchased your domain

2. Locate and click the Login button, typically found in the top-right corner or in the menu

3. Enter your email address (used for registration) and password

4. Click Log in or Sign in (depending on the platform)

5. Once logged in, click Account or My Account (depending on the platform), usually in the top-right corner or in the menu

You have successfully logged in.

How to reset your password

Follow these steps to reset your password:

1. Open your browser and navigate to the website or platform where you purchased your domain

2. Locate and click the Login button, typically found in the top-right corner or in the menu

3. Click Can’t access your account? or Forgot Password (depending on the platform) on the login screen

4. Enter your registered email address and click Submit (depending on the platform)

5. Check your email for a message with the subject "Password Reset Request"

6. If you can’t find the email, check your junk or spam folder

7. In the "Password Reset Request" email, click the Reset Password button

8. Enter and confirm your new password

Your new password must include:

  • 8-15 characters

  • Uppercase letters (A-Z)

  • Lowercase letters (a-z)

  • Numbers (0-9)

  • Special characters (~*!@$#%_+.?:,{})

9. Click Save

Your password is now updated and you can use it to log in to your account.

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